Personal Data Collection and Use

Types of Data Collected:

• Name
• Address
• Email address
• Payment information
• Telephone number

Purposes of Data Processing:

• To uniquely identify you
• For marketing purposes
• To facilitate purchases and deliveries

Legal Basis for Processing

The data is processed based on the need to fulfill our contractual obligations to you.

Consent

Consent is obtained via an opt-in mechanism for relevant services and registrations.  

Third-Party Services

We utilize services including Google reCAPTCHA, Google Analytics, Valve, Epic Games, and Discord. Their privacy policies apply, and Aerra Flow is not responsible for their data processing practices.  

Your Rights and How to Exercise Them

You can request the deletion of your data by sending an informal email to privacy@aerraflow.com from the email associated with your account. If you no longer have access to this email, send a request to support@aerraflow.com with a valid photo ID, the email, and the phone number used for the account.

Data Security

We employ state-of-the-art security measures to protect your data from unauthorized access. This includes restricted employee access and multi-factor authentication. In the event of a data breach, we will promptly take remedial actions and notify affected individuals.

International Data Transfer

Your data may be transferred and processed worldwide for authentication and to ensure a good connection to various servers. We comply with EU law, and GDPR security standards are applied globally. Country-specific adjustments will be made upon request and noted in our Privacy Policy.  

Employee Data

  There are no specific peculiarities in the handling of employee data at Aerra Flow.

Compliance and Documentation

 An existing account with Aerra Flow implies active consent to our terms and conditions and GDPR compliance. Should you withdraw consent, your account will be permanently deleted, including all related subscriptions, services, and data. This process is irreversible. For more details, refer to our Terms of Service.